Account, licences and payments

On this page
  1. Your account
  2. Your licence key
  3. Turn on one-click updates
  4. Pro Standard renewal
  5. Payments and invoices
  6. Refunds
  7. Lost key or password

Everything about your purchase in one place. Quick answers are also in the FAQ.

Your account

Your account page lists your licences, downloads and orders. You can buy as a guest: add the licence key from your order email to an account at any time with Add a licence key.

Your licence key

  • PayPro Global emails the key after your order, and it is shown on your account page.
  • Each licence is for one theme. If you bought from a general checkout link, choose the theme on the account page first.
  • Free and Pro Standard: one website. Pro Unlimited: unlimited websites.
  • Never paste your full key into a chat, a forum or a ticket subject.

Turn on one-click updates

  1. In WordPress, open Appearance → Licence.
  2. Paste your licence key and save. The page shows Licence active: updates are on.
  3. New versions now appear in Dashboard → Updates like any other theme update.

Prefer to update by hand? Download the newest zip from your account and upload it in Appearance → Themes → Add New Theme → Upload Theme, then choose Replace current with uploaded. Changes you made in the Site Editor stay.

Pro Standard renewal

Pro Standard ($29) includes one year of downloads, updates and ticket support and renews yearly through PayPro Global. To stop the renewal, use the link in your PayPro Global emails or open a ticket. When the year ends the theme keeps working; only downloads, updates and support pause until you renew from your account.

Payments and invoices

  • Checkout is handled by PayPro Global: cards, PayPal and local payment methods.
  • Prices are in US dollars; any VAT or sales tax that applies is shown at checkout.
  • PayPro Global sends the invoice to your order email. Your orders are listed on your account page.

Refunds

If the theme has a problem we cannot solve, open a support ticket within 30 days of your order and we refund it in full.

Lost key or password

Open a support ticket with the email address you used to order.