24/7 towing and roadside assistance
Stuck on the road? Help is on its way.
Towing, jump starts, lockouts, tyre changes and fuel delivery, day and night. Call dispatch, tell us where you are, and we send the nearest truck with a clear price before it rolls.
Open 24 hours, 7 days
Price confirmed on the phone
Cars, vans, motorbikes and heavy vehicles
Dispatch open 24/7
Need a tow right now?
Have this ready when you call:
- Where you are: road, exit or a nearby landmark
- Your vehicle: make, model and colour
- What happened: breakdown, flat, lockout or collision
- Where you would like the vehicle taken
If anyone is hurt or the vehicle is blocking traffic, call the emergency services first.
Services
Roadside help and towing for every kind of vehicle
One call covers it. If we can fix the problem at the roadside we will; if not, we tow you wherever you need to go.
Towing
Local and long-distance towing with wheel-lift and flatbed trucks, to a service centre, your home or a dealer of your choice.
Jump starts
Flat battery in the car park or on the driveway? We get you started and check that the battery is charging.
Lockouts
Keys locked inside? We open most cars and vans without damage, once you show proof that the vehicle is yours.
Tyre change
We fit your spare at the roadside, or tow you to a tyre shop when there is no usable spare.
Fuel delivery
Run dry? We bring enough fuel to reach the nearest station. You pay for the fuel at cost.
Winching & recovery
Stuck in a ditch, mud, snow or a soft verge? We winch the vehicle back onto solid ground.
Heavy-duty towing
Box trucks, RVs, buses and light commercial vehicles. Call for a quote and the right truck.
Flatbed transport
Planned moves for classic, lowered, electric and non-running vehicles, loaded flat and strapped down.
How it works
What happens when you call
1
Call dispatch
Tell us where you are, what you drive and what happened. A real person answers, day or night.
2
Price and arrival time
You hear the price and an estimated arrival time before we send a truck. Nothing is added later without your OK.
3
We text when we are close
The driver calls or texts on the way. Wait somewhere safe, away from traffic.
4
Fixed or towed
We fix the problem on the spot when we can, or load the vehicle and take it where you choose.
Response times
How soon we can reach you
20–35 min
Springfield city centre
30–45 min
Shelbyville and Riverside
40–60 min
Oak Hill, Lakeview and the interstate
Ask us
Further out: dispatch gives you a time on the phone
Example times. Real arrival times depend on traffic, weather and how many calls are waiting, so dispatch always gives you an estimate before the truck sets off.
About us
Local drivers who know every road around here
We are a locally owned towing and roadside company. When you call, you speak to a dispatcher in town, and the truck that comes is driven by someone who lives here.
- Clear price on the phone before we set off
- Vehicles loaded with soft straps and wheel nets
- Towing licence no. 000000 (sample)
- Insurance for vehicles in our care: details on request (sample)
Rates
Rates from, confirmed before we roll
Tow: hook-up and first 5 miles
from $95
Each extra mile
from $4
Jump start
from $65
Lockout
from $70
Tyre change (your spare)
from $70
Fuel delivery (plus fuel)
from $60
Winching, first 30 minutes
from $120
Heavy-duty towing
on quote
Example prices. Night, weekend and holiday rates may differ, and dispatch confirms your exact price on the phone before the truck sets off.
Vehicles we move
From small city cars to box trucks. Electric, lowered and classic vehicles go on the flatbed.
Cars SUVs Pickups Vans Motorbikes Electric & hybrid Classic cars Box trucks & RVs
- Cards, Apple Pay and Google Pay accepted
- Ask us about billing your roadside cover or insurer
- Receipt by email for every job
Our fleet
The right truck for every job
Dispatch picks the truck that suits your vehicle and where it is stuck, so it is moved safely the first time.
Flatbed trucks
Cars, EVs, classics
Wheel-lift tow truck
Quick city tows
Heavy-duty wrecker
Trucks, buses, RVs
Roadside service van
Jump starts, fuel, tyres
- Soft straps, wheel nets and dollies on every truck
- Low-angle loading for lowered and electric vehicles
- Beacons, cones and warning signs at every roadside stop
While you wait
Stay safe until the truck arrives
- Pull as far off the road as you can and switch on your hazard lights.
- If it is safe, leave on the side away from traffic and wait behind a barrier or well back from the road.
- Never stand between your vehicle and passing traffic, and never try to fix the vehicle on a busy road.
- Put out a warning triangle only where it is safe and allowed to do so.
- At night, keep your sidelights on and wear something bright if you have it.
- If you cannot get out safely, stay inside with your seatbelt on and call the emergency services.
General guidance only. Always follow local road rules and any instructions from the police or highway staff.
Our team
The people who answer and the drivers who come
Dan Reyes
Owner and heavy-duty operator
Started with one truck and still takes the big recoveries himself.
Megan Doyle
Night dispatcher
The calm voice on the phone at 3 a.m. Knows every exit and back road.
Joy Mensah
Flatbed driver
Loads classics and EVs with the care she gives her own car.
Customer reviews
What our customers say
★★★★★
“Battery died in a supermarket car park at 10 p.m. The dispatcher told me the price straight away and the van was there before my ice cream melted.”
Sample customer
Jump start
★★★★★
“Blew a tyre on the interstate with two kids in the back. They talked me through where to wait and had us loaded and moving quickly.”
Sample customer
Towing
★★★★★
“Our classic convertible went on the flatbed with soft straps and not a scratch. The driver sent photos when it arrived.”
Sample customer
Flatbed transport
FAQ
Questions people ask us
Still not sure? Call dispatch any time, day or night.
What should I do while I wait?
Switch on your hazard lights and, if it is safe, wait away from the vehicle and behind a barrier, never between the vehicle and traffic. Keep your phone on: the driver calls or texts when close. If anyone is hurt, call the emergency services first.
Will my insurance or roadside cover pay?
Many insurance policies and roadside plans include towing. Check with yours first: some send us the job directly, or you pay us and claim it back with our itemised receipt. Plans we bill directly: Example Motor Club (sample).
How can I pay?
Cards, Apple Pay and Google Pay, paid to the driver or by a secure link from dispatch. Business accounts can be invoiced.
How much will it cost?
It depends on the job, the distance and the time of day. Dispatch tells you the price on the phone before the truck sets off, and we never add charges without asking you.
Can I ride in the tow truck?
Usually one passenger can ride in the cab, space permitting. Tell dispatch how many people are with you so we can plan.
Where can you take my vehicle?
Anywhere you choose: your home, a service centre, a dealer or a body shop. If it is late, we can store it safely in our yard and deliver it the next day.
Coverage area
Where we tow, and when
Our trucks cover these towns and roads around the clock. Further out? Call and we will tell you if we can help.
Springfield Shelbyville Riverside Oak Hill Lakeview Maple Grove Interstate 12, exits 4–19
Dispatch and roadside
24 hours, 7 days
Office and vehicle collection
Mon–Fri 8:00–17:00
Saturday collection
9:00–12:00
27 Junction Road
Springfield, ST 10004 · Vehicle yard and office
Broken down? Call us now.
A dispatcher answers day and night, gives you a price and an arrival time, and sends the nearest truck.