Fixed this week, ridden this weekend.
Servicing and repairs for city bikes, e-bikes, kids’ bikes and gravel bikes. Drop your bike off on a weekday, we call you with a price before we start, and most bikes are ready in two working days.
Book a service
Bike
City, e-bike, kids’, road or gravel
Service
Safety check, full service or overhaul
Drop off
Monday to Saturday, from 8:00
Price
Quoted before any work starts
Ready today Punctures and small adjustments, often while you wait.
Three services, one tag per bike
Pick the one that fits. If we find something else while your bike is on the stand, we call you with a price first and only fit parts you agree to.
Safety check
For a bike that rides fine but has not been looked at in a while.
- Gears and brakes adjusted
- Tyres checked for wear and pumped up
- Chain cleaned and oiled
- Every bolt checked for tightness
- A written list of anything worn
Usually ready the same day
$35
Full service
Once a year for bikes you ride every week.
- Everything in the safety check
- Wheels trued and spokes tensioned
- Hubs, headset and bottom bracket adjusted
- Chain, cassette and chainrings degreased
- Brake and gear cables replaced if needed
Ready in two working days
$95
Overhaul
For a tired bike, or one coming out of the shed after years.
- Bike stripped down to the frame
- Bearings cleaned, greased or replaced
- Drivetrain cleaned in the parts washer
- New cables and outer housing fitted
- Rebuilt, adjusted and test ridden
Ready in three to five working days
$190
Example prices for labour. Parts are extra and always quoted before we fit them.
Quick fixes
Small jobs need no booking. Bring the bike in during opening hours. Jobs marked While you wait usually take under half an hour.
Puncture repair, new inner tube fitted
While you wait
$15
Brake pads fitted, per wheel
While you wait
$15 + parts
Gear tune
While you wait
$20
New chain fitted
While you wait
$10 + parts
Wheel trued
$20
Hydraulic brake bleed, per brake
$30
Tubeless set-up, per wheel
$25
E-bike check and software update
$40
New bike built from the box
$60
Example prices for labour. Parts are priced on the day and we tell you before we fit them.
How a repair works
No surprises at the counter: you know the price before we pick up a spanner.
1
Drop it off
Bring the bike in on the day you booked. We write the job on a tag, tie it to the handlebars and give you the stub.
2
We check and quote
A mechanic looks the bike over on the stand. If it needs more than you booked, we call or text you with a price.
3
We fix it
We do only the work you agreed to, then test ride the bike around the block.
4
Collect and ride
We text you when it is ready. Bring the stub, and we talk you through what we did and what to watch for.
Bikes in the shop
We sell four kinds of bike, set each one up to fit you and look after it once it is yours. Come in for a test ride on any of them.
| Type | Good for | Sizes | Comes with | Price |
|---|---|---|---|---|
| City bike | Commuting and errands, sitting upright | S to XL | Mudguards, rack, lights | from $550 |
| E-bike | Longer commutes, hills, shopping and child seats | S to L | Battery, charger, lock | from $1,800 |
| Kids’ bike | Ages 3 to 12, from balance bikes up | 12 to 24 inch wheels | Bell, first check-up | from $180 |
| Gravel bike | Weekend rides on roads and farm tracks | XS to XL | Wide tyres, bottle cages | from $1,100 |
Example prices. What is on the shop floor changes every week, so call to check before you travel.
A bike set up around how you sit and pedal
You ride your own bike on a trainer while we watch. Then we adjust the saddle, bars and cleats a few millimetres at a time until it feels right, and write the numbers down so you can set up the next bike the same way.
Length
About 90 minutes, on your own bike
Price
$120 (example)
Bring
The shoes and shorts you ride in
Ride with us
Free group rides from the shop door, every week. Nobody gets left behind: the ride waits at the top of every climb. Rides marked Good first ride suit anyone who can ride for an hour.
Wednesday 18:30
After-work loop Good first ride
Flat roads, back before dark in summer
25 km
Steady, 22–25 km/h
Saturday 8:00
Saturday long ride
Two climbs and a café stop halfway
70 km
Brisk, 26–29 km/h
Saturday 10:00
Family ride Good first ride
Park paths, children on their own bikes
10 km
Easy, with stops
Sunday 9:00
Gravel morning
Farm tracks and forest roads, tyres 35 mm or wider
45 km
Steady, regroups often
Example timetable. Rides start and finish at the shop. Bring a helmet, lights, water and a spare inner tube.
The mechanics
The people who will have your bike on the stand. Ask for any of them by name.
Joseph Okello
Head mechanic
Builds wheels by hand and can usually tell what is wrong from the noise alone.
Theo Marsh
Mechanic, e-bikes
Looks after motors, batteries and the wiring nobody else wants to touch.
Leila Haddad
Bike fitter
Runs the bike fits and leads the Sunday gravel ride.
Grace Achieng
Mechanic, kids’ bikes
Sizes first bikes and fits stabilisers, bells and the occasional streamer.
Sample mechanics and bios.
What riders say
“My commuter bike went in on Monday with a grinding noise and came back on Wednesday quiet. They called first to say the chain and cassette were worn and what it would cost.”
Sample customer
Commuter, city bike
“They sized both kids for their first proper bikes and let them ride up and down outside until they picked one. A month later the free check-up took ten minutes.”
Sample customer
Parent, two kids’ bikes
“I joined the Wednesday ride not knowing anyone. Nobody dropped me, and the puncture I got on the way home was fixed the next morning while I had a coffee.”
Sample customer
Weekend rider, gravel bike
Questions we get at the counter
Cannot find your answer? Call us or drop by the workshop.
Do I need to book?
For a service or overhaul, yes: book a drop-off day so we have space on the stand. Quick fixes such as punctures, brake pads and gear tunes need no booking. Bring the bike in during opening hours.
How long will I be without my bike?
A safety check is usually ready the same day and a full service in two working days. If a part has to be ordered, we tell you the date when we call with the price.
Will you tell me the price first?
Always. We check the bike when you drop it off and again on the stand. Anything beyond the job you booked is quoted by phone or text, and we wait for your answer.
Do you work on e-bikes?
Yes, on most e-bikes. We service the brakes, gears and wheels like any bike, and check the motor and battery with the tools we have. Ask us about your make when you book.
Can you fix a bike I did not buy here?
Of course. We work on any make and age of bike, from a kids’ balance bike to a thirty-year-old road bike.
What if I cannot collect it straight away?
We keep finished bikes for a week at no charge. Let us know if you need longer (example policy).
Opening hours and how to find us
Monday to Friday
8:00 – 18:00
Saturday
9:00 – 16:00
Sunday
Closed
12 Foundry Lane
Springfield, ST 10004. Bike racks outside the door.
Book your bike in
Tell us the bike, what it is doing and the day you can drop it off. We confirm by text, and you get a price before any work starts.