About us
Your local towing team
Meet the dispatchers and drivers, see how a call works, and read what our customers say.
About us
Local drivers who know every road around here
We are a locally owned towing and roadside company. When you call, you speak to a dispatcher in town, and the truck that comes is driven by someone who lives here.
- Clear price on the phone before we set off
- Vehicles loaded with soft straps and wheel nets
- Towing licence no. 000000 (sample)
- Insurance for vehicles in our care: details on request (sample)
Response times
How soon we can reach you
20–35 min
Springfield city centre
30–45 min
Shelbyville and Riverside
40–60 min
Oak Hill, Lakeview and the interstate
Ask us
Further out: dispatch gives you a time on the phone
Example times. Real arrival times depend on traffic, weather and how many calls are waiting, so dispatch always gives you an estimate before the truck sets off.
How it works
What happens when you call
1
Call dispatch
Tell us where you are, what you drive and what happened. A real person answers, day or night.
2
Price and arrival time
You hear the price and an estimated arrival time before we send a truck. Nothing is added later without your OK.
3
We text when we are close
The driver calls or texts on the way. Wait somewhere safe, away from traffic.
4
Fixed or towed
We fix the problem on the spot when we can, or load the vehicle and take it where you choose.
Our team
The people who answer and the drivers who come
Dan Reyes
Owner and heavy-duty operator
Started with one truck and still takes the big recoveries himself.
Megan Doyle
Night dispatcher
The calm voice on the phone at 3 a.m. Knows every exit and back road.
Joy Mensah
Flatbed driver
Loads classics and EVs with the care she gives her own car.
Customer reviews
What our customers say
★★★★★
“Battery died in a supermarket car park at 10 p.m. The dispatcher told me the price straight away and the van was there before my ice cream melted.”
Sample customer
Jump start
★★★★★
“Blew a tyre on the interstate with two kids in the back. They talked me through where to wait and had us loaded and moving quickly.”
Sample customer
Towing
★★★★★
“Our classic convertible went on the flatbed with soft straps and not a scratch. The driver sent photos when it arrived.”
Sample customer
Flatbed transport
Broken down? Call us now.
A dispatcher answers day and night, gives you a price and an arrival time, and sends the nearest truck.