Services
Repairs and IT support for every device
Computers, phones, data, viruses, business IT and networks, with a clear diagnosis and price before we start.
Services
One local shop for every device
From a cracked screen to an office network, every job starts with a proper diagnosis and a price you agree to first.
Computer & laptop repair
Slow start-ups, broken hinges, dead batteries, failed drives and spills. We find the fault first and quote before we fix.
Phone & tablet screens
Cracked glass, flickering displays, worn batteries and charging ports, for most common phone and tablet models.
Data recovery
Files lost from a failing drive, a dropped laptop or a deleted folder. We tell you honestly what can be saved before you pay.
Virus & malware removal
Pop-ups, strange slowdowns or a hijacked browser? We clean the device, update it and show you how to stay safer.
Business IT support
Help desk, new staff set-ups, backups and software updates for small offices, by phone, remotely or on site.
Networks & Wi-Fi
Patchy Wi-Fi, new routers, cabling and printers that will not connect, for homes and small offices.
How it works
How a repair works, step by step
No jargon and no surprises. You always know where your device is, what is wrong with it and what it will cost.
1
Book or walk in
Book a drop-off time online or just come by. Tell us what happened and what you need from the device.
2
Diagnosis & quote
We test the device, find the fault and send you a written quote with the price and the expected time.
3
Repair & testing
Once you say yes, we repair it, then test everything again: power, screen, keyboard, charging and Wi-Fi.
4
Pick up & aftercare
We text you when it is ready, explain what we did and give you the repair warranty details in writing.
Repair prices
Straight prices, agreed before we start
Diagnosis (any device)
from $39
Laptop or desktop tune-up
from $69
Virus & malware removal
from $89
Phone screen replacement
from $99
Laptop screen replacement
from $149
Data recovery (logical)
from $199
Example prices. Parts depend on your model, and your exact price is always confirmed in writing after the diagnosis.
Quotes & payment
We diagnose the fault, then call or text you with a written quote. Nothing is repaired until you approve it.
- Diagnosis fee taken off the repair (sample policy)
- A choice of original or tested compatible parts
- Cards, contactless and invoices for businesses
Managed IT for small businesses
Your own IT team, for one monthly price
We look after your computers, backups and network so problems are caught early and your team can get on with their work. Plans run month to month.
- A named technician who knows your set-up
- Plain-English monthly report on updates and backups
- Discounted workshop repairs for plan members
Essentials
$19
per device / month
For freelancers and small teams who want someone to call.
- Phone and remote help desk
- Security and software updates
- Antivirus checks
Recommended
Business
$39
per device / month
For offices that cannot afford a day without their computers.
- Everything in Essentials
- Daily cloud backup with test restores
- New staff and laptop set-ups
- One on-site visit a month
Business Plus
$59
per device / month
For growing teams with a server, shared files and a network to look after.
- Everything in Business
- Network and Wi-Fi monitoring
- Server and shared drive care
- A yearly IT review
Example plans and prices. What is included is agreed in writing before you sign up.
FAQ
Questions customers ask us
Cannot find your answer? Call or drop by the shop, we are happy to help.
How long does a repair take?
It depends on the fault and on parts. Many screen and battery jobs are done within a day or two when the part is in stock. We give you an expected time with your quote and text you if anything changes.
Is there a warranty on repairs?
Yes. Every repair comes with a written warranty on the parts we fit and the work we did (sample: 90 days). It does not cover new accidental damage or liquid spills.
What happens to my data and passwords?
We only access what we need to test the fault, and we never copy or browse your personal files. If we need your password, we ask you first, and you can change it after pick-up.
Should I back up my device before bringing it in?
If it still works, yes please. Most repairs do not touch your files, but a backup keeps them safe whatever happens. If it will not start, tell us which files matter most.
Do I need to book, or can I walk in?
Both work. Walk in during opening hours for a quick look, or book a drop-off time so a technician is ready for you.
Is my old device worth repairing?
Sometimes not, and we will say so. If the repair costs more than the device is worth, we tell you before you spend anything and help you move your files to a new one.
Get your tech working again
Book a drop-off time online, or call us and describe the problem. You get a clear quote before any work starts.