We are here, day and night.
If someone close to you has died, you can call us at any hour. We will listen, explain what happens next, and come when you are ready.
Funerals, cremation and memorial services in Springfield, for families of every faith and of none. Our prices are written down and easy to read.
Call us now
Any hour, any day of the year. A member of our team answers.
If someone has just died
You do not need to know what to do. These are the first steps, in the order they usually happen. We can help with each one.
If you would rather talk than read, call us. A member of our team answers day and night.
What can wait until tomorrow
- Choosing between burial and cremation
- Setting a date for the funeral
- Telling everyone yourself
- Finding every document
In the first hours
- Make sure the death is confirmedIn a hospital or care home, the staff do this. At home, call the family doctor or the hospice nurse. If the death was sudden or unexpected, call 911 first.
- Call us when you are readyThere is no need to hurry. Take the time you need to sit together. When you call, we arrange to bring your person into our care, at any hour.
- Gather a few detailsTheir full name, date of birth and address, and any wishes they wrote down. If you cannot find something, we will help you later.
- Meet us to arrange the funeralAt our office or in your home, usually within a day or two. You do not have to decide everything at once.
- Order copies of the death certificateBanks and other offices ask for them. We can request the copies for you and tell you how many families usually need.
Funerals and cremation
Four ways to say goodbye. Each can be religious, non-religious or somewhere in between, led by your own minister, a celebrant or the family.
Traditional funeral
A service in our chapel, a place of worship or another place that mattered to them, followed by burial or cremation.
What is included
- Care of your person from the first call
- A private time to say goodbye, if you wish
- The service, planned with you
- Hearse and one family car
Cremation with a service
A funeral service with your person present, followed by cremation. The ashes are returned to you.
What is included
- Care of your person from the first call
- The service in our chapel or a place you choose
- All the paperwork for cremation
- A simple urn, or one of your choice
Direct cremation
Cremation without a service beforehand. Many families hold their own gathering later, in their own way.
What is included
- Bringing your person into our care
- All the paperwork for cremation
- The cremation
- Return of the ashes to you
Memorial service
A gathering without the body present, on a day and in a place that suits the family, weeks or months later if you prefer.
What is included
- Help planning the order of service
- Our chapel or a venue you choose
- Printed orders of service
- A celebrant or your own minister
Not sure which is right? Talk to us. We will explain the choices without any pressure.
Our prices
Example prices. Each package includes our services, care of your person and the items listed under that service. We write down every cost before you agree to anything.
Direct cremation
$1,950
Memorial service
$2,400
Cremation with a service
$4,650
Traditional funeral
$6,900
Item by item
Our services and staff
$2,195
Bringing your person into our care
$395
Care and preparation
$450
Use of the chapel for a service
$650
Hearse
$350
Family car
$275
Printed orders of service, 100 copies
$180
Paid to others on your behalf
Cemetery or crematorium fees, copies of the death certificate, newspaper notices, flowers and the fee of a minister or celebrant. We tell you each amount before we pay it.
Our full itemised price list is free to take away, by email, by post or in person, with no obligation. Many countries require funeral homes to give one on request; in the United States this is part of the FTC Funeral Rule.
Planning ahead
Some people like to write down their wishes, so their family does not have to guess. You can do this with us at any time, and change it whenever you like.
What you can decide now
- Burial or cremation, and where
- Where the service is held, or whether to have one
- Music, readings and who you would like to speak
- Flowers, or donations to a cause you care about
- Who should be told, and how
Paying in advance is optional. If you choose to, ask how the money is held and what happens if you move away; the rules differ from state to state and country to country.
Our chapel and premises
You are welcome to visit before you decide anything. Everything is on one floor, and there is always somewhere quiet to sit.
Seats for 90 in the chapel (sample)
A private room for saying goodbye
Step-free entrance and an accessible restroom
Parking for 30 cars (sample)
Our team
The people who will answer your call and look after your family. Sample team members and introductions.
Helen Marsh
Funeral director
Answers many of the night calls and stays with each family through to the day of the funeral.
Thomas Reed
Funeral arranger
Sits down with families to plan the service, the notices and the paperwork.
Clara Lindqvist
Care and chapel
Looks after each person in our care and prepares the chapel for every service.
Words from families (sample)
“Helen came in the middle of the night and never once made us feel rushed. She explained every step, and wrote it all down for us.”
Sample family
Cremation with a service
“We were worried about the cost. They showed us the full price list on the first visit, and the final bill matched it.”
Sample family
Traditional funeral
“Dad did not want anything religious. They helped us plan a simple gathering with his music and his friends.”
Sample family
Memorial service
Questions families ask
Something else on your mind? Call us on (555) 017-0114, at any hour.
Someone has died at home. What do I do first?
If the death was expected, call the family doctor or hospice nurse so the death can be confirmed. If it was sudden or unexpected, call 911. Then call us when you are ready. There is no need to rush.
Do we have to decide everything on the first call?
No. On the first call we only need to know where your person is and how to reach you. Everything else can wait until you meet us.
Can we see our person before the funeral?
Yes, if you wish. We arrange a private time in our family room, on your own or with family and friends.
Is embalming needed?
For many choices it is not. We tell you if something you choose, such as a public viewing several days later, would need it, and you decide.
Do you arrange services for every faith, or none?
Yes. Your own minister or faith leader can lead the service, or a celebrant, or the family. We follow your customs and your wishes.
Can I have your price list before I decide?
Yes. Ask by phone, by email or in person and we will give you our full itemised price list, with no obligation.
How and when do we pay?
We ask for a deposit when you arrange the funeral and the rest within 30 days (example terms). Ask us about paying in parts.
Office hours and how to find us
Phone
Day and night, every day
Monday to Friday
9:00 to 17:00
Saturday
10:00 to 14:00
Sunday
By appointment
27 Linden Road
Springfield, ST 10006. Parking beside the chapel.
Call us at any hour
Whether someone has just died or you simply have a question, a member of our team will answer, day and night, every day of the year.