FAQ
Questions clients ask us
Cannot find your answer? Call the office and talk to an agent, we are happy to help.
What does an independent insurance agent do?
We work with several insurance companies instead of just one. We compare their coverage and prices for you, explain the options, and help with changes and claims after you buy.
How do I make a claim?
First make sure everyone is safe. Then call us or your insurance company’s claims line. We help you report the claim, tell you which photos and documents to gather, and follow up with the insurer.
Should I bundle my home and auto insurance?
Often it is worth a look. Many insurance companies offer a multi-policy discount, but bundling is not always the lowest total price. We compare bundled and separate options so you can decide.
How often should I review my coverage?
At least once a year, and whenever something big changes: a move, a renovation, a new car or driver, marriage, a new baby or a new business. Book a review with us any time.
What do I need for a quote?
For home: the address, the age of the roof and any recent updates. For auto: each driver’s licence details and each vehicle’s VIN. Your current policy’s declarations page helps us compare like for like.
Ready to compare your options?
Tell us what you would like to cover, and we will come back with quotes from the insurance companies we work with.