About us
Caring for Springfield families at home
Meet the caregivers, see how we work, and find out why families trust us with the people they love.
About us
Local care, given the way we would want it for our own parents
We are a small, local home care team. We take time to get to know each person, match them with caregivers they feel at ease with, and keep families in the loop.
- A free assessment and a written care plan before care begins
- The same small group of caregivers wherever we can
- Visits from one hour, seven days a week
- Regular reviews with you and your family
Registration: Carehaven Home Care is licensed by the State Department of Health, licence no. 000000 (sample). Read our latest inspection report.
7 days
a week, including evenings and weekends
1 hour
shortest regular visit
Free
care assessment, with no obligation
24/7
on-call line for clients and families
Sample figures.
Our team
Meet the people who will care for your family
Elena Ruiz
Care manager
Leads every free assessment, writes the care plans and is the first person families call with a question.
Amara Johnson
Senior caregiver, dementia care
Known for her patience and calm routines. Supports new caregivers on their first visits.
Tom Becker
Caregiver, companionship and live-in
Loves a good chat, a crossword and a walk to the park. Often on our respite and live-in rotas.
Why families choose us
Care you can trust in your home
Carefully chosen caregivers
Every caregiver is interviewed in person, with references and background checks completed before their first visit.
Familiar faces
We keep a small, steady team around each person, so care feels personal and routines stay the same.
Plans that change with you
Care plans are reviewed with you regularly, and you can add, move or pause visits with notice.
Someone always on call
Clients and families can reach our on-call team at any hour if plans change or something worries them.
Areas we cover
Care at home across Springfield and nearby
Our caregivers live and work in these neighbourhoods, so travel times stay short and visits stay on time.
Springfield Centre
Maple Heights
Riverside
Oak Park
Northgate
Westbrook
Elm Grove
Hillcrest
Not on the list?
We can often help in nearby streets and towns too. Tell us where your relative lives and we will let you know straight away.
Family testimonials
What families tell us
★★★★★
“Mum was anxious about having help at home. Now she looks forward to her visits, and we finally sleep well knowing someone checks in every morning.”
Sample family member
Personal care and companionship
★★★★★
“The care manager took time to learn Dad’s routines. His caregivers are calm and kind, and they always tell us how his day went.”
Sample family member
Dementia care
★★★★★
“I care for my husband, and the respite visits give me a few hours to myself each week. I come home rested and he has had a lovely afternoon.”
Sample family carer
Respite care
Let’s talk about the care your family needs
Arrange a free, no-obligation care assessment at home or by video. We will listen first, then suggest a plan.