{"id":26,"date":"2026-10-15T03:45:51","date_gmt":"2026-10-15T03:45:51","guid":{"rendered":"https:\/\/block.ltheme.com\/lt-chainline\/faq\/"},"modified":"2026-10-15T03:45:51","modified_gmt":"2026-10-15T03:45:51","slug":"faq","status":"publish","type":"page","link":"https:\/\/block.ltheme.com\/lt-chainline\/repairs\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<section id=\"faq\" class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-ac28dce6 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:36%\">\n<h1 class=\"wp-block-heading\">Questions we get at the counter<\/h1>\n\n\n\n<p class=\"has-ink-soft-color has-text-color wp-block-paragraph\">Cannot find your answer? Call us or drop by the workshop.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-chainline-drawing\" style=\"margin-top:var(--wp--preset--spacing--50)\"><img decoding=\"async\" src=\"https:\/\/block.ltheme.com\/wp-content\/themes\/chainline\/assets\/images\/drawings\/wrench.svg\" alt=\"\" style=\"width:96px;height:auto\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:64%\">\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Do I need to book?<\/summary>\n<p class=\"wp-block-paragraph\">For a service or overhaul, yes: book a drop-off day so we have space on the stand. Quick fixes such as punctures, brake pads and gear tunes need no booking. Bring the bike in during opening hours.<\/p>\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How long will I be without my bike?<\/summary>\n<p class=\"wp-block-paragraph\">A safety check is usually ready the same day and a full service in two working days. If a part has to be ordered, we tell you the date when we call with the price.<\/p>\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Will you tell me the price first?<\/summary>\n<p class=\"wp-block-paragraph\">Always. We check the bike when you drop it off and again on the stand. Anything beyond the job you booked is quoted by phone or text, and we wait for your answer.<\/p>\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Do you work on e-bikes?<\/summary>\n<p class=\"wp-block-paragraph\">Yes, on most e-bikes. We service the brakes, gears and wheels like any bike, and check the motor and battery with the tools we have. Ask us about your make when you book.<\/p>\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can you fix a bike I did not buy here?<\/summary>\n<p class=\"wp-block-paragraph\">Of course. We work on any make and age of bike, from a kids\u2019 balance bike to a thirty-year-old road bike.<\/p>\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What if I cannot collect it straight away?<\/summary>\n<p class=\"wp-block-paragraph\">We keep finished bikes for a week at no charge. Let us know if you need longer (example policy).<\/p>\n<\/details>\n\n<\/div>\n<\/div>\n<\/section>\n\n\n\n\n<section id=\"book\" class=\"wp-block-group alignfull has-base-color has-primary-deep-background-color has-text-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-group alignwide chainline-intro is-layout-flow wp-container-core-group-is-layout-e5295db9 wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-huge-font-size\">Book your bike in<\/h2>\n\n\n\n<p class=\"has-large-font-size wp-block-paragraph\">Tell us the bike, what it is doing and the day you can drop it off. We confirm by text, and you get a price before any work starts.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-ink-color has-accent-background-color has-text-color has-background wp-element-button\" href=\"#\">Book a service<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link has-base-color has-text-color wp-element-button\" href=\"tel:+15550170111\">Call (555) 017-0111<\/a><\/div>\n<\/div>\n<\/div>\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Questions we get at the counter Cannot find your answer? Call us or drop by the workshop. Book your bike in Tell us the bike, what it is doing and the day you can drop it off. We confirm by text, and you get a price before any work starts.<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":4,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-landing","meta":{"footnotes":""},"class_list":["post-26","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/block.ltheme.com\/lt-chainline\/wp-json\/wp\/v2\/pages\/26","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/block.ltheme.com\/lt-chainline\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/block.ltheme.com\/lt-chainline\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/block.ltheme.com\/lt-chainline\/wp-json\/wp\/v2\/comments?post=26"}],"version-history":[{"count":1,"href":"https:\/\/block.ltheme.com\/lt-chainline\/wp-json\/wp\/v2\/pages\/26\/revisions"}],"predecessor-version":[{"id":27,"href":"https:\/\/block.ltheme.com\/lt-chainline\/wp-json\/wp\/v2\/pages\/26\/revisions\/27"}],"up":[{"embeddable":true,"href":"https:\/\/block.ltheme.com\/lt-chainline\/wp-json\/wp\/v2\/pages\/4"}],"wp:attachment":[{"href":"https:\/\/block.ltheme.com\/lt-chainline\/wp-json\/wp\/v2\/media?parent=26"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}