What riders say

“My commuter bike went in on Monday with a grinding noise and came back on Wednesday quiet. They called first to say the chain and cassette were worn and what it would cost.”

Sample customer
Commuter, city bike

“They sized both kids for their first proper bikes and let them ride up and down outside until they picked one. A month later the free check-up took ten minutes.”

Sample customer
Parent, two kids’ bikes

“I joined the Wednesday ride not knowing anyone. Nobody dropped me, and the puncture I got on the way home was fixed the next morning while I had a coffee.”

Sample customer
Weekend rider, gravel bike